Webair AI for Slack — Support

1. Go to the Webair AI for Slack landing page.
2. Click Add to Slack.
3. Approve the four permissions and complete the install.

The first time you mention or DM the bot, it replies with a personal link (valid 15 minutes). Or run /webair connect anytime.

1. Click the link or run /webair connect in Slack.
2. Sign in to Webair AI and confirm the link.
3. Done — ask @Webair AI a question in a channel or DM.

• /webair connect — link your Webair AI account
• /webair status — check whether your account is linked
• /webair unlink — disconnect your Webair AI account from Slack
• Mention @Webair AI in a channel (replies in-thread) or send it a direct message

Unlink (removes only the Slack ↔ Webair AI connection; your Webair AI account and data are unaffected):

• Run /webair unlink, or
• Open the app's Home tab in Slack → Unlink account

Uninstall (workspace-wide — revokes the app's access to the workspace):

• Workspace admins: Slack → Settings & administration → Manage apps → Webair AI → Remove app

Bot doesn't respond to a mention

It responds only where it's mentioned. Check that it was invited to the channel — Slack prompts you when mentioning a non-member app.

“Link expired”

Links are single-use and valid for 15 minutes. Mention the bot again or run /webair connect for a fresh link.

“Your Webair AI subscription is inactive”

The linked Webair AI account needs an active subscription. Reactivate at app.webair.ai/subscribe.