Webair AI
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User GuideApps & Agents

Create and publish an Agent

Build a website chatbot or private team chatbot, attach knowledge, preview it, and deploy it.

9 min readBeginner friendly
01

What you may see

Agents is rolling out. Some accounts see a Coming Soon gallery. Eligible Pro+ and Max accounts in the rollout see the builder.

Two templates are currently buildable: Website Chatbot and Internal Company Chatbot. Other template cards remain Coming Soon.

Your screen is the source of truth

If you see Coming Soon instead of Customize Agent, the builder is not enabled for your account yet.

02

Create an Agent

  1. 1

    Open Agents

    Choose Agents in the sidebar.

  2. 2

    Choose a live template

    Pick Website Chatbot or Internal Company Chatbot.

  3. 3

    Choose Customize Agent

    Webair AI creates the Agent and opens its builder.

  4. 4

    Use the builder tabs

    The tabs are Overview, Display, Knowledge, Deploy, and Limits.

  5. 5

    Choose Save

    The header says Unsaved changes until your edits are saved.

Picture guide
Open Agents
03

Set the name, behavior, and look

  • Overview: Agent name, Greeting, Model, and Instructions.
  • Instruction templates can quickly add a style or common rule.
  • Display: Agent picture, display name, initial messages, suggested messages, placeholder, notice, colors, light or dark scheme, and bubble style.
  • The live preview appears on larger screens.
04

Choose exactly what the Agent knows

  1. 1

    Open Knowledge

    Use Train on your website or Add from your Brain.

  2. 2

    Crawl a public website

    Enter a website address and choose Crawl site. The Agent can read up to 30 public pages while respecting the site’s robots rules.

  3. 3

    Or attach Brain documents

    Choose Add from your Brain, select ready documents, then choose Attach.

  4. 4

    Wait for Ready

    A site can show Crawling… or Failed while processing.

Deny by default

An Agent only uses items shown in What this agent knows. It does not automatically read your private Brain or connected apps. Only attach information you are comfortable sharing with that Agent’s audience.

05

Deploy a website or internal Agent

  • Website Chatbot: copy the one-line embed code or direct link.
  • Optionally list allowed website domains, one per line.
  • Use the platform buttons for step-by-step install instructions.
  • Internal Company Chatbot: share the private link and set an access password.
  • Changing the internal password signs everyone out and requires the new password.
  • Every chatbot shows Powered by Webair AI™ in its footer. That line cannot be removed.
06

Use the Limits tab

Limits controls how quickly one visitor can send messages. Choose the number of messages, the time window, and the message visitors see when they reach the limit.

  • An account can currently create up to three Agents.
  • Each Agent can use up to 25 attached documents.
  • Website training can crawl up to 30 public pages.
07

Manage existing Agents

The Agents page lists Your agents. Choose Customize to edit, Pause or Resume to control access, and Delete to remove one. If you reach the Agent limit, remove an Agent before creating another.